Cota, Cundinamarca, Colombia
Summary
Led marketing and customer experience strategy for a mid-sized veterinary nonprofit (201–500 employees). Oversaw branding, CX, and campaigns in Cota, Cundinamarca (Greater Bogotá). Building on in-house digital and in-person marketing initiatives.
Bogotá, Capital District, Colombia
Summary
Managed customer experience efforts for retail operations of Chile’s largest Home improvement chain in Bogotá, Colombia. Implemented CX initiatives tied to trade marketing, feedback loops, and improvements to the customer journey.
Usaquén, Capital District, Colombia
Summary
Coordinated marketing communications for a small business consulting firm in Usaquén (Bogotá). Responsibilities included content development, digital marketing strategy, and brand communication.
Marketing & Customer Service Coordinator
San Andrés, San Andrés y Providencia, Colombia
Summary
Coordinated marketing and customer service operations for a regional retail business in San Andrés, Colombia. Designed customer-focused campaigns and improved service delivery.
Marketing & Communications Coordinator
Bogotá, Capital District, Colombia
Summary
Oversaw marketing and communications efforts for a service & training company in Bogotá. Developed content strategies, internal communications, and promotional materials.
Bogotá, Capital District, Colombia
Summary
Specialized in product marketing for Siemens' industrial automation sector, supporting regional clients across Bogotá from the Munich headquarters. Focused on launch strategies, product messaging, and technical marketing materials.
activaciones de marca BTL.
analisis voz del cliente.
customer journeys, mapas de la experiencia del cliente.
estrategia de marketing, estrategia de marketing B2B.
marketing, marketing digital.
microsoft excel.
salesforce.com.
trade marketing.